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Support
Need help with Chips & Chill? Check out our frequently asked questions below, or contact us directly.
Frequently Asked Questions
How do I unlock premium game modes?
Premium game modes can be unlocked through in-app purchase. Tap the "Upgrade" or "Unlock" button in the app to view subscription options. We offer weekly, monthly, and lifetime access plans.
How do I cancel my subscription?
Subscriptions are managed through your app store account:
iOS: Settings → [Your Name] → Subscriptions → Chips & Chill → Cancel Subscription
Android: Play Store → Menu → Subscriptions → Chips & Chill → Cancel Subscription
Can I add custom questions to the games?
Yes! Premium subscribers can create custom question packs in most game modes. Tap the "Custom" option in the game mode selection screen to add your own questions.
How do I restore my purchase on a new device?
Sign in with the same Google or Apple account you used to make the original purchase. Your subscription should automatically restore. If it doesn't, tap "Restore Purchases" in the app settings.
Is my data private?
Yes. We take privacy seriously. Game sessions are local to your device. We only collect analytics data to improve the app. Read our
Privacy Policy for more details.
The app crashed or isn't working. What should I do?
Try restarting the app first. If the problem persists, try reinstalling the app. Make sure you're running the latest version. If issues continue, contact us at
[email protected] with details about your device and the problem.